Refund Policy
Thank you for choosing Hair Divinity. We're committed to ensuring the satisfaction of our valued customers. While we don't offer refunds, we understand that sometimes things might not work out as planned. To assist you, we've outlined our return and exchange policy below:
Exchanges:
- Eligibility: Exchanges are accepted within 30 days from the date of purchase. To be eligible, items must be unused, in the same condition you received them, and in the original packaging.
- Process: Contact our Customer Service Team with your order number, the product you'd like to exchange, and the reason for the exchange request. Our team will provide you with detailed instructions on how to proceed.
- Shipping Costs: Customers are responsible for shipping costs when sending items back for an exchange. However, when we send the new item to you, shipping will be on us!
Damages and issues:
Please inspect your order upon reception and contact us immediately at [info@yourhairdivinity.com] if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
One-on-One Assistance:
- If you're experiencing challenges or not seeing the results you expected, please don't hesitate to reach out. We offer one-on-one assistance to ensure you're using the products correctly and to address any concerns you might have.
- Our experts are here to guide you through best practices, application techniques, and more to make the most out of your Hair Divinity products.
Exceptions:
- Unfortunately, we cannot accept exchanges on promotional, discounted, or clearance items. These sales are final.
- Exchanges are limited to one per customer for the same product.
Feedback:
- While returns are not part of our policy, your feedback is invaluable. Please let us know if there's any way we can improve or if there's something specific you're looking for in our range.
Contact Us:
- For exchange requests, one-on-one assistance, or any other queries, please contact our Customer Service Team at [info@yourhairdivinity.com] or call us at [469-986-0100].
Thank you for your understanding and trust in Hair Divinity. We're dedicated to helping you achieve a healthy, revitalized scalp.
Hi, I’m Josie, and I’ve spent nearly a decade dedicated to understanding the deeper connections between hair health, emotional well-being, and spirituality. As a certified trichologist, I focus not just on treating hair issues physically but on healing them holistically—addressing the emotional and spiritual layers that often go unnoticed.
My Journey and Philosophy
My passion for hair science began in cosmetology school, but it quickly evolved into something much greater. Through years of research and hands-on experience, I’ve developed a holistic approach to wellness that integrates:
- Science and Trichology: Understanding the root causes of hair issues, from scalp disorders to autoimmune conditions.
- Spirituality: Recognizing that hair is more than just physical—it’s connected to your energy, emotions, and soul.
- Emotional Healing: Exploring how unresolved emotions and life experiences affect hair health.
How I Help You
My work is about guiding individuals toward self-discovery and healing by using hair health as a gateway to overall wellness. I offer:
- Personalized Consultations: Tailored advice to help you understand and treat the underlying causes of your hair concerns.
- Educational Content: From blog posts to books, I provide easy-to-understand insights into the connection between hair health and spiritual well-being.
- Holistic Solutions: Actionable steps to help you heal your hair by addressing emotional and spiritual factors you may have never considered.
Why My Approach Works
I believe hair is a reflection of what’s going on inside you. My philosophy centers on the idea that your hair loss, thinning, or scalp issues could be trying to tell you something deeper. Together, we’ll:
- Reveal Hidden Messages: Uncover the emotional and spiritual reasons behind your hair challenges.
- Empower You: Equip you with the tools and knowledge to heal from within, restoring not just your hair but your confidence and self-awareness.
- Achieve Balance: Find harmony in your body, mind, and spirit for true wellness.
This is more than just about hair—it’s about uncovering your true potential and aligning with your higher self. Let’s walk this path of healing together!
Get a Blood Chemistry Analysis
Already met and ready to take the next step? Order a Blood Chemistry Analysis today to gain valuable insights into your scalp health and total wellness!